This white paper reports on two virtual workshops held with representatives of the Norwegian Coastal Administration, the Reference Fleet, sea ice research communities in Norway and the United States, and the Norwegian Ice Service. The workshops were planned as sessions at the High North Dialogue in Bodø in March 2020, with funding from the Svalbard Strategic Grant. The High North Dialogue was cancelled due to the Covid-19 pandemic, and could not be rescheduled for the following meeting. The organizers opted instead to host two virtual meetings. This format permitted a different set of participants to the intended academic audience. This produced more applied discussions of sea ice forecasting needs and product development with the Norwegian Ice Service, the Norwegian Coastal Administration, the Norwegian Reference Fleet, and researchers.